Under this plan, you can enjoy up to 3 or 5 lessons a week every week (subject to the plan you purchased) for the period of your payment.
Any lesson falling on a public holiday will be skipped. You will not be able to make-up that lesson, receive a credit or refund.
Changing lessons / make-up classes are permitted providing there is 24 hours advance notice prior to the start of class. Furthermore, making up that lesson must be completed within the following 7 days. Any un-made up classes will be forfeited.
Refunds are not permitted except when the Company cancels the paid class(es). In such instances, there will be a full refund on the unused classes.
Unused classes may not be refunded or carried forward to regular in-person learning centre lessons.
You can cancel anytime by emailing firstname.lastname@example.org.
The date of your email will be the effective date of cancellation.
Other terms and conditions:
With the exception of the above which will take precedence, our standard policy applies.